COLONIAL ANIMAL HOSPITAL
WHAT TO EXPECT
In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Exceptional care and quality service are important aspects to consider when evaluating a veterinary clinic to entrust with the care of your pet. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.
Your pet's annual wellness exam will include a complete physical to include a thorough examination of the eyes, ears, teeth, heart, lungs, abdomen, body condition and hair coat. Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual dental cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook with you to discuss with the veterinarian
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
We require full payment at the time that services are rendered. For your convenience, we accept American Express, Visa, MasterCard, Discover, cash and personal checks.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
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If you have Question or need help, Contact us!
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127 E Woolbright Rd,
Boynton Beach, FL 33435